Information we collect:

For those users who provide requisite authorization during the account setup and login process, Onekode collects information from Inquiry forms, contacts forms, Google G-Suite or Microsoft Office 365, and others, as applicable to provide better service to all users. This includes first name,last name, email address, phone numbers and email groups that users belong to. We store this personal information on Google Cloud Services. Our legal basis for the collection of user data is Art 6 (1) b)GDPR and Art. 6 (1) f) GDPR. Our legitimate interest is to optimize our service, user experience, enhance our customer support, marketing and improve our internal process efficiency.

Information We Collect As Customers Use Our Service:

Onekode gathers usage data, including feature interaction,timestamps, and issue replays (logs, images, videos), to enhance service performance. We automatically collect IP addresses, browser details, URLs,accessed features, errors, time zones, location, and OS information via HTTP headers, storing them in log files. This data aids in trend analysis,application administration, and improvement. Our legal basis is GDPR Art.6(1)(b) (contract performance) and Art. 6(1)(f) (legitimate interest). We optimize services, improve user experience, enhance support, and streamline internal processes.

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Cookies and Links to Third-Parties:

Onekode employs cookies across platforms to gather device and connection details like IP addresses, OS, and browsers. This data optimizes our offerings, personalizes content, and enhances marketing. We do not share cookie information with third parties. Users can block cookies via browser settings or incognito mode, which may limit some website functionalities.However, core services like login and offers remain accessible without cookies.Our cookie usage aligns with GDPR Art. 6(1)(b) (contract performance) and Art.6(1)(f) (legitimate interests), focusing on improving user experience and service delivery.

International Data Transfer:

We may transfer collected data, including personal information, to affiliates or third parties globally. If you're in the EU or regions with differing data laws, be aware data is transferred to jurisdictions, like the U.S., with potentially less stringent protection. By using our services, you consent to this international transfer and the use and disclosure of your information as outlined in our Privacy Policy. This includes the understanding that data protection laws may differ from your local jurisdiction, and you agree to the transfer and processing of your personal data.

Data Security:

We secure user data against unauthorized access. We employ SSL encryption, rigorous security reviews, and physical safeguards. Access to personal data is limited to authorized personnel under strict confidentiality agreements, with disciplinary action for breaches. We prioritize data protection through these comprehensive measures.

Data Retention, Deletion or Blocking:

Onekode follows data minimization and purpose limitation. We retain personal data only as long as necessary for stated purposes or legal obligations. After purpose fulfillment or legal expiry, data is blocked or deleted per legal requirements. Our legal basis for data deletion or blocking is GDPR Art. 5(1)(b) and 5(1)(c).

Modification Of This Privacy Policy

We reserve the right to change this Privacy Policy from time to time to ensure that it complies with current legal requirements or to implement changes to our services in the Privacy Policy, such as when introducing new services. Your new visit will be subject to the new privacy policy.

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